Dennis took care of me upon arrival, and got my service taken care of quickly and got me back on the road promptly. I was happy with the service I received. everyone was pleasant and polite even the cashier.
contract on new car (oil change, diagnostic, tire rotation, etc.). Service rep Tom Harrington made process quick and easy. I will try to get him in the future for my car needs. This is the first time in a very, very long time I felt any confidence of using this service dept.
Very good service. I told them I was worried about what was said on Yelp, but I have been using this dealership since purchasing my last car twenty some years ago. Eric, who isn't here any more took very good care of me. That's why I bought this car.
I have never had any problems with the Zeigler service department. This time I had a minor emergency (loud rattle noise under the car) on a Saturday morning with no appointment, and service advisor Dennis Sheahen was very accommodating in handling the problem.
I brought in my car for an oil change and to replace a burnt out tail light and I noticed on the way home that they didn't replace the light (although I was charged). When I called they had left for the day. I still haven't heard back today.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (847) 354-4422 to discuss your concerns, as your satisfaction is of utmost importance to us.