As always great service Rich G always keeps informed as to what is going with repairs to vehicle. Gets me in and out in a timely manner. He is very friendly and pleasure to deal with. Thank you. The Zeigler team is from sales to service.
Couldn't be happier with the deal I received. Half off an oil change and was able to get a loaner car while they took care of this. It ended up taking a lot longer than I thought but well worth the money. Only issue was that my entire trunk was soaking wet. I'm guessing they left the trunk open when they washed it. All else was good otherwise.
We had an appointment for an oil change at 10am and didn't leave until 12pm. We could go to a Jiffy Lube type place for a 10 minute oil change, but we always go to the dealer for their knowledge. We understand that it takes longer at the dealership, but not 2 hours for an oil change.
As always the staff at Zeigler is very professional and helpful. My problem is not with Zeigler it is with GM. I have been having continuous problems with my check engine light coming on. A GM field engineer has been called out in the past to try to fix my problems. After spending over $400 on a 30K mile checkup and being told that all the codes passed, the next morning my check engine light was on again. I brought my car into the dealer and they ran the code. It was a code that I have had problems with in the past. The dealer was going to call a GM field engineer yet again to see what the options are. This has become a major problem for me. I have had my car in for problems with the check engine light many many times in the past few years. I think we are at the point where something needs to be done. Obviously GM is not able to fix the problem.
Bought my 2013 Malibu the in August 2013. Since then I have had all repairs except brakes and tires done at the dealership including all oil changes and tire rotations. there have been some items I wish I didn't have to have fixed which make me question wanting a new Malibu when I am done with this one but I can't blame the dealership, just Chevy on this one. The staff at Ziegler have always treated me with courtesy and fixed all issues.
Zeigler Chevy was very prompt and helpful to get get me out with in an hour for my oil change. Plus they were helpful by putting a plastic part that fell off my back seat back on again n/c. I like they wash your car too.