It took nearly three hours to get my oil changed, tires filled to proper air pressure, and check battery health. This isn't the first time routine maintenance has taken an extraordinarily long amount of time, but it will likely be the last time I bring my vehicle to be serviced at this location. If the location is overbooked for a certain day/time slot, maybe stop taking appointments for it online?
After I picked it up I found out that there was a dent in my front bumper. I still have to call them and let them know about the issue I encountered while my car was there for service. Not happy at this point.
I arrived at my appointment time and my car was taken immediately back to the service area to start the work. I was kept advised of the progress and my questions where answered . . Great overall experience.
Dennis was extremely helpful as always! Although I did not get to see a technician when I picked up my car to find out more details. I did pick up my car after hours though so I just hope that this problem doesn’t reoccur after the special bulletin coverage date!